Can I delete a duplicate case?

While there isn’t a way to delete cases in SmartAdvocate, in the event that a duplicate case was created we do have a tool which allows you to merge the duplicates.

Start by going to the top tool bar Tools → Copy/Merge Cases

Select Merge Cases from the top left. On the left side of the screen select the case you want to keep and from the right select the case to be merged.

Select Merge in the bottom right corner and the two cases will be merged into one!