SmartAdvocate Knowledge Base

Welcome To The SmartAdvocate Knowledge Base

Our knowledge base is a searchable resource you can use to find answers to your questions about SmartAdvocate.

Search our Knowledge Base


Need more help?

  • If your Admin is unable to resolve the matter, they can create a request in the SmartAdvocate Support Tracker or email

  • Jump on a live Daily Office Hours session hosted by our Training & Support team
    Click here to join Daily Office Hours session (3pm EST Mon -Thurs )

  • View our Tip of the Week archive - Tip of the Week Archive

  • Explore our extensive library of Training videos here - Training Videos

  • Search for a topic in our User Manual - User Manual

  • Use Page Help icon on any SA screen to learn on-the-spot


Visit for other help options including how to access our Support Tracker and Daily Office Hours sessions.