SmartAdvocate Knowledge Base

Welcome To The SmartAdvocate Knowledge Base

Our knowledge base is a searchable resource you can use to find answers to your questions about SmartAdvocate.

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Need more help?

  • If your Admin is unable to resolve a matter, they can create a request in the SmartAdvocate Support Tracker.

  • Jump on a live Daily Office Hours session hosted by our Training & Support team
    Click here to join Daily Office Hours session (3pm EST Mon -Thurs )

  • To register to receive our Tip of the Week Enewsletter, email debra@smartadvocate.com

    • View past and present Tips on our Tip of the Week Archive

    • Join our SmartAdvocate Connect Facebook Group

    • New! Check out SmartAdvocate’s Internal Notifications Feature. It’s the “bell” icon in the top right of any SA screen. Users have been receiving the Tip of the Week here for a few months already! You can also set your viewing preferences - just open any of the Tips and view disclaimer to see how.

  • Explore our extensive library of Training videos here - Training Videos

  • Search for a topic in our User Manual - User Manual

  • Use Page Help icon on any SA screen to learn on-the-spot

    SA Menu Bar Help Screenshot.jpg

 

Visit smartadvocate.com/support for other help options including how to access our Support Tracker and Daily Office Hours sessions.