Training Office Hours and Training Resources

The Learning Never Stops With SmartAdvocate

As our software continues to expand, so do your opportunities to learn! Even the most experienced users can occasionally encounter something new. That’s why we’ve made it easier than ever to find the answers you need. The Office hours are dedicated to How-To training questions hosted by our Training Team.

If technical support is needed, kindly ensure your SmartAdvocate Admin logs into the support tracker system to submit a request.

• SmartAdvocate Support Tracker Login - https://smartadvocate.assist.com/portal

Tickets should be submitted only by trained SmartAdvocate admins

• If you are not a SmartAdvocate admin, you should consult your firm’s admin first. If they are unable to assist, they will submit a support ticket on your behalf.

• How to submit a support ticket.

Training also provides the following:

Bi-Weekly Group Webinars

A great introduction to the system - whether you’re just getting started, or a pro that needs a refresher on the basics.

• Basic Group Training: Held every other Monday, 1:00 – 4:30pm EST
  Click here to register for our Basic Training webinar!

• Intermediate Group Training: Held every other Tuesday, 1:00 – 4:30pm EST
  Click here to register for our Intermediate Training webinar!

• Condensed Administrator Training: Held every other Wednesday, 1:00 – 4:30pm EST
  Click here to register for our Condensed Administrator Training webinar!

Visit our: SmartAdvocate Knowledge Base

View our Tip of the Week archive: Tip of the Week Archive

Explore our extensive library of Training videos here: Training Videos

Explore any of the links below for more training resources!