Create Link Files / Shortcuts
The purpose of this is to create a reference to document(s) on your network that the user access from the client's case in the document screen.
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To achieve this, you will need first to locate the folder you want to create as a link in the SmartAdvocate Documents screen.
Right-Click on your desktop
Select New
Select Shortcut
Select Browse
Browse for Files or Folders
Locate folder/file select and click OK
The Shortcut will now be on your Desktop
Once the Shortcut is created -
Navigate to the SmartAdvocate Case
Select Attach
Drag & Drop Shortcut File
Fill out Edit Document Properties, then click Save
The shortcut will now be added as a file to the Documents screen as a Link
Double Click on the Link File (Document), and it will open the folder directly.
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