All Insurance

The All Insurance screen combines both the Plaintiff Insurance and Defendant Insurance screens, allowing you to more quickly add and view insurance information for all parties on the case.

The Structure of This Page

The Insurance Companies table is where the details of insurance policies are stored. Each row of the table represents an individual policy. See Tables for general information about table structure and usage, including all buttons and other tools in this table that are not mentioned below.

The Insurance Companies table contains the following available columns:

Add Defendant Insurance Company button: Used to add new Defendant Insurance Company to the case file.
Add Plaintiff Insurance Company button: Used to add new Plaintiff Insurance Company to the case file.
Checkbox: Used to multi-select two or more insurance companies, which can then be edited or deleted simultaneously.
Party: The party covered by the policy.
Party Type: Whether the party covered by that policy is a plaintiff or defendant in the case.
Insurance Company: The insurance company that wrote the policy and the company's address.
Insurance Type: The type of the insurance.
Adjuster: The insurance adjuster for the policy and the adjuster's phone number.
Policy Info: The details of the policy (the named insured, the policy number, the policy dates, the claim number, the policy limits, and the UM/SUM limits).
Payments Made: The total amount of payments made by that insurance.
3rd Party Insurance: The details of the third-party administrator of the policy (the company administering the policy, the administrator's adjuster for the policy, the adjuster's phone number, and the claim number).
Comments: Any comments about the policy.
Docs: The number of documents associated with the policy and a link to the documents in the Document Shortcuts case page.
Action: A right-click icon; the right-click menu contains Edit, Copy and Delete. The Copy function cannot be utilized if more than one policy is chosen.

Editing an Insurance Policy

There are two methods to edit an insurance policy:

The first is to click the right-click icon in the action column of the row representing the policy you wish to edit, or right- click anywhere in that row. This will bring up a menu of options.
Click the Edit option in the menu. This will bring up an Add/Edit panel for insurance policies, with the existing information filled in.
Fill the fields in with your desired information. See The Add/Edit Insurance Panel for details about the fields.
Click Save to save the changes and close the panel.
1. If you decide you do not wish to save the changes, click Cancel instead of clicking Save to undo the changes and close the panel. You can also click the white X at the upper right of the panel to do the same thing.

The second method to edit an insurance policy is to check two or more checkboxes to the left of the insurance companies you want to edit. Either click the right-click icon in the untitled column of the row representing the policies you wish to edit, or right-click anywhere in that row. This will bring up a menu of options. Click the Edit option. This will bring up an Add/Edit panel for insurance policies, with the existing information filled in, but only if that information is identical for all of the insurance companies chosen. Fill the any of the fields in with your desired information, which will then be saved in all of the chosen insurance companies.

Deleting an Insurance Policy

There are two methods to delete an insurance policy:

The first is to click the right-click icon in the untitled column of the row representing the policy you wish to delete, or right- click anywhere in that row. This will bring up a menu of options.
Click the Delete option in the menu. This will bring up a confirmation message (to avoid accidental deletions).
Click the OK button in the message to confirm the deletion.
1. If you decide you do not wish to delete the policy, click Cancel instead of clicking OK to cancel the deletion. You can also click the black X at the upper right of the message to do the same thing.
2. Until you either confirm or cancel the deletion, you may not be able to visit any other tab in your browser.

The second method to delete an insurance policy is to check two or more checkboxes to the left of the insurance companies you want to edit. Either click the right-click icon in the untitled column of the row representing the policies you wish to delete, or right- click anywhere in that row. This will bring up a menu of options. Click the Delete Selected option in the menu. This will bring up a confirmation message (to avoid accidental deletions). Click the OK button in the message to confirm the deletion.

Adding an Insurance Policy

To add a new insurance policy:

Click the Add Insurance Company button for the Party the policy belongs to. This will bring up an Add/Edit panel for insurance policies, completely blank.
Fill the fields in with your desired information. See https://smartadvocate.atlassian.net/wiki/spaces/TRAIN/pages/1843626015 for details about the fields.
Click Save to save the policy and close the panel.
1. If you decide you do not wish to save the policy, click Cancel instead of clicking Save to undo the changes and close the panel. You can also click the white X at the upper right of the panel to do the same thing.

Copying an Insurance Policy

You can add a new insurance policy by copying the information of an existing one. This can be useful if a policy applies to multiple plaintiffs in the case, or if a plaintiff has multiple types of policies from the same insurer. To copy an insurance policy:

Click the right-click icon in the Action column of the row representing the policy you wish to copy, or right-click anywhere in that row. This will bring up a menu of options.
Click the Copy option in the menu. This will bring up an Add/Edit panel for insurance policies, with the information from the policy being copied filled in.
Make any changes necessary to the information in the fields. See The Add/Edit Insurance Panel for details about the fields.
Click Save to save the policy and close the panel.
1. If you decide you do not wish to save the policy, click Cancel instead of clicking Save to undo the copying and close the panel. You can also click the white X at the upper right of the panel to do the same thing.

Adding Plaintiff Insurance

The Add/Edit Insurance Panel allows you to fill in the details of an insurance policy. See Add/Edit Panels for general information about panel structure and usage. This panel contains the following fields:

Plaintiff: The plaintiff covered by the policy.
Insurance Company: The insurance company providing the coverage.
Primary: Checkbox that indicates whether the policy is the plaintiff's primary insurance. No plaintiff can have more than one primary policy; if this field is selected when the policy is saved, it will automatically be deselected in every other policy covering the same plaintiff.
Insurance Type: The type of the insurance.
Include on the Case Summary: Checkbox to determine whether an insurance company that is not marked as Primary will be shown on the Case Summary page.
Adjuster: The insurance adjuster for the policy. If the Show All checkbox in the dropdown is not selected, the dropdown will only show adjusters employed by the contact in the Insurance Company field; otherwise, the dropdown will show all adjusters. Multiple adjusters can be assigned to the case, one of which can be designated as Primary.
[Primary Adjuster Radio Button]: A radio button, that when marked, indicates that the selected adjuster is the primary adjuster on the policy.
[Adjuster Table]: List of all adjusters assigned to the case. The adjuster designated as Primary will always be displayed first in the list.
Name of Insured: The named insured of the policy. If the Select from Plaintiffs and/or Select from Defendants checkbox in the dropdown is selected, the dropdown will only show the plaintiffs and/or the defendants in the case, respectively.
Policy Number: The identification number of the policy.
Claim Number: The identification number of the claim on the policy related to the case.
Group Number: The identification number of the group plan.
ID Number: The identification number of the plaintiff in the group plan.
Policy Start Date: The start date of the policy.
Policy End Date The end date of the policy.
Policy Limits [Individual]: The maximum payment per individual event or injured person.
Policy Limits [Aggregate]: The maximum payment per policy period or across all injured people.
DED [general]: The deductible that applies to this insurance policy.
UM/SUM Policy Limits [Individual]: The maximum payment per injured person in accidents caused by an uninsured or underinsured driver.
UM/SUM Policy Limits [Aggregate]: The maximum payment across all injured people in accidents caused by an uninsured or underinsured driver.
DED [UM/SUM]: The deductible that applies to the UM/SUM coverage under this insurance policy.
Self Insured Amount: The amount that must be paid by the insured before the insurer pays anything.
100%: If checked, the policy is entirely self-insured.
Insurance Limit By Multiple Plaintiff: Whether the aggregate policy limits refer to multiple injured individuals or multiple events.
Carrier Has Lien?: Whether the insurance company has a lien on the case to recover payments. If this field is selected when a new policy record is created, a lienor record will be created in the Lien Tracking case page with the insurance company listed as the lienor and the insurance type listed as the lienor type. This checkbox does not function when editing an existing insurance record, however (to avoid accidentally creating multiple liens from a single insurance record).
Comments: Any comments about the policy.
Add to Total Coverage: Whether the coverage available under this policy should be considered part of the total available coverage in the case. If this field is selected, the value of the Current Coverage Amount field is part of the sum listed in the Liability Coverage line in the Case Summary page.
MV Leased: Whether the vehicle covered by the policy is leased.
Available Coverage Amount: The amount of coverage currently available through this policy. Unless the Amount to be Added to Total Coverage field is selected, this field is not editable.
Authentication to Defense Counsel [Checkbox]: Whether the insurance company has been authorized to release the policy information to defense counsel.
Authentication to Defense Counsel [Date]: When the insurance company was authorized to release the policy information to defense counsel. Unless the Authentication to Defense Counsel [Checkbox] field is selected, this field is not editable.
Organization [TPA]: The organization serving as third-party administrator of the insurance policy.
Adjuster [TPA]: The third-party administrator's insurance adjuster for the policy. If the Show All checkbox in the dropdown is not selected, the dropdown will only show adjusters employed by the contact in the Insurance Company field; otherwise, the dropdown will show all adjusters. When the selection in this field changes, the Phone Number [TPA] field is automatically set to the primary phone number of the selected adjuster.
Claim Number [TPA]: The third-party administrator's identification number for the claim on the policy related to the case.

Adding Defendant Insurance

The Add/Edit Insurance Panel allows you to fill in the details of an insurance policy. See Add/Edit Panels for general information about panel structure and usage. This panel is essentially identical to the Add/Edit Plaintiff Insurance panel, with the exception of the UM/SUM fields, which are limited to the Plaintiff Insurance Panel. This panel contains the following fields:

Defendant: The defendant covered by the policy.
Insurance Company: The insurance company offering the policy.
Primary: Whether the policy is the defendant's primary insurance. No defendant can have more than one primary policy; if this field is selected when the policy is saved, it will automatically be deselected in every other policy covering the same defendant.
Insurance Type: The type of the insurance.
Include on the Case Summary: Checkbox to determine whether an insurance company that is not marked as Primary will be shown on the Case Summary page.
Adjuster: The insurance adjuster for the policy. If the Show All checkbox in the dropdown is not selected, the dropdown will only show adjusters employed by the contact in the Insurance Company field; otherwise, the dropdown will show all adjusters. Multiple adjusters can be assigned to the case, one of which can be designated as Primary.
[Primary Adjuster Radio Button]: A radio button, that when marked, indicates that the selected adjuster is the primary adjuster on the policy.
[Adjuster Table]: List of all adjusters assigned to the case. The adjuster designated as Primary will always be displayed first in the list.
Name of Insured: The named insured of the policy. If the Select from Plaintiffs and/or Select from Defendants checkbox in the dropdown is selected, the dropdown will only show the plaintiffs and/or the defendants in the case, respectively.
Policy Number: The identification number of the policy.
Claim Number: The identification number of the claim on the policy related to the case.
Group Number: The identification number of the group plan.
ID Number: The identification number of the defendant in the plan.
Policy Start Date: The start date of the policy.
Policy End Date: The end date of the policy.
Policy Limits [Individual]: The maximum payment per individual event or injured person.
Policy Limits [Aggregate]: The maximum payment per policy period or across all injured people.
DED: The amount of any deductible on the policy.
Comments: Any comments about the policy.
Add to Total Coverage: Whether the coverage available under this policy should be considered part of the total available coverage in the case. If this field is selected, the value of the Current Coverage Amount field is part of the sum listed in the Liability Coverage line in the Case Summary page.
MV Leased: Whether the vehicle covered by the policy is leased.
Available Coverage Amount: The amount of coverage currently available through this policy. Unless the Amount to be Added to Total Coverage field is selected, this field is uneditable.
Organization [TPA]: The organization serving as third-party administrator of the insurance policy.
Adjuster [TPA]: The third-party administrator's insurance adjuster for the policy. If the Show All checkbox in the dropdown is not selected, the dropdown will only show adjusters employed by the contact in the Insurance Company field; otherwise, the dropdown will show all adjusters. When the selection in this field changes, the Phone Number [TPA] field is automatically set to the primary phone number of the selected adjuster.
Claim Number [TPA]: The third-party administrator's identification number for the claim on the policy related to the case.