Training Curriculum Full

 

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BASIC TRAINING

Login

My SmartAdvocate

  • Configuring Panels

  • Filtering Panels

  • Sorting and Column Preferences

  • Context Menu (filtering within panels)

Searching for Cases

  • Top Search

  • Recent Cases

Case Wizard

  • Start Screen

  • Conflict Search

  • Dynamic Case Type Search (links to previously used case types/sub types)

  • Plaintiff Screen

  • Defendant Screen

  • SOL Automation

  • Incident/Injury Screen

  • Source Screen

  • Finish Wizard and Generate Case

  • Incomplete Cases

Review Case Summary

  • Case Details

  • Edit Case button

    • Impacts of changing Incident Date and Case Type

  • Case Panels

  • Right-Click Functionality for Contacts (Mini Contact Card)

  • Quick Add Tool Bar

  • Texting

  • Email

  • Retain

  • Close

  • Left Menu on Summary Page

General Section

  • Incident

  • Critical Comments

  • Court

  • Investigations

  • Photograph

  • Retainer/Referral

  • Disbursements

  • Tasks

Notes Overview

  • Notes

  • Quick Notes

  • Notes Screen

  • Notes Search

WorkPlans Overview

Critical Deadlines

  • Overview

  • Adding critical deadlines

  • Marking deadlines complied

Plaintiff Section

  • Summary

    • Adding Plaintiff

    • Other Plaintiffs

    • Non-Party Contacts

  • Injuries

  • All Vehicles

  • All Insurance

Defendant Section

  • Summary

    • Replace Default Defendant

    • Add Defendant

  • Attorneys

Additional Sections:

  • Other - All Contacts

  • Other- Time Tracking

Contact Overview

  • All Contacts

  • Contact Search

  • Contact List

  • Add Contact

  • Mass Action

Case Browse

  • Select Columns to Show

  • Date Range / Relative

  • Filtering

  • Favorite Searches

  • Recent Searches

  • Column Configuration & Filtering

  • Mass Update

  • Save Filter to Favorites

Help File

 

INTERMEDIATE TRAINING

Documents Overview

  • Documents Screen

  • Attaching Documents

  • Generating Documents

  • Attaching Documents

  • Attaching Documents from Email

  • Barcode

  • Document Screen Right Click Functions

  • Emails

  • Photographs

  • Share Documents

  • Documents Search

Calendar Overview

  • Case Calendar

  • Office Calendar Filters

  • Office Calendar View

  • Linking Appointments in Outlook

  • Appointments/Court Events

Litigation Screens Overview

  • Summary

  • Complaints/Answers

  • Discovery

  • Depositions

  • Motions

  • Experts

  • Outstanding Items

Medical Records Overview

  • Medical Providers

  • Medical Requests

  • Medical Records Requests Dashboards & Reports

Special Damage Overview

  • Employment

  • Lien Tracking

  • School/Other Activities

  • Other Providers

  • Special Damages (Pulls from Medical Providers & above pages)

Negotiation/Settlement Overview

  • Settlement View

  • Negotiations

  • Negotiation Follow-Up Dashboard

  • Settlement

  • Adding Settlement/Distribution Checks

  • Settlement Report

Surrogate Overview

Timeline Overview

User Configuration

  • Contact Card

  • User Preferences

  • Change Password

  • Logout

ADMINISTRATION TRAINING

Users

  • Users

  • User Permission Groups

Picklist Maintenance

  • Firm Information

    • Firm Contact Card

  • Firm Offices

Case Stages & Status Setup

  • Stages Setup

  • Status & Sub-Status Setup

Case Groups & Case Type Setup

  • Case Group and Incident Type Setup (Picklist Maintenance)

  • Case Type Setup Including Case Sub-Type (Admin > Case Type)

  • Case Roles ((Picklist Maintenance and Admin > Case Roles)

  • Define SOLs

  • Default Staff

  • UDFs and UDF Editor

Mass Tort Cases

  • Multiple Incident Dates

  • Master Case designation

  • Member – MDL Cases

Picklist Maintenance

  • Note Types

  • Quick Notes

  • Document Categories & Sub-Categories

Templates

  • Document Templates – Merge Codes

  • Email Templates

  • Note Templates

  • Text Templates

Medical Records Requests

  • Medical Records Request Types (Set up using Medical Records Request Templates)

Picklist Maintenance

  • Critical Deadline Types 

  • Insurance Types

  • Appointment Activity Types

  • Task Types (Task Categories)

Primer on WorkPlans

  • WorkPlans Creation and Assignment

Primer on Automated Procedures

  • Automated Procedure Creation

Sample Dashboards

  • Financial Dashboards

    • Advertisement Campaigns

    • Settlement/Fee Production

    • Settlement Dashboard

Reports

  • SOL & Critical Deadlines Reports (How to Schedule a Report)

  • Staff Management Reports

 

 

 

 

 

 

 

Visit smartadvocate.com/support for other help options including how to access our Support Tracker and Daily Office Hours sessions.