About Select Columns to Show

The Select Columns to Show button allows the user to add or remove any or all of the columns in the column list.

To add individual columns:

Select SELECT COLUMNS TO SHOW. The Case Browse Result Columns picker will appear.
Place a checkmark in any of the individual columns under the Columns List header. The ADD button will become active.
Select ADD.
Confirm that the column was added under the Selected Columns header.
Select CLOSE.

To add all columns:

Select SELECT COLUMNS TO SHOW. The Case Browse Result Columns picker will appear.
Select ADD ALL.
or
Place a checkmark in the top checkbox under the Columns List header.
Select ADD.
Confirm that all of the columns were added under the Selected Columns header.
Select CLOSE.

To remove individual columns:

Select SELECT COLUMNS TO SHOW. The Case Browse Result Columns picker will appear.
Place a checkmark in any of the individual columns under the Selected Columns header.
Select REMOVE.
Confirm that the column was removed under the Columns List header.
Select CLOSE.

To remove all columns:

Select SELECT COLUMNS TO SHOW. The Case Browse Result Columns picker will appear.
Select REMOVE ALL.
or
Place a checkmark in the top checkbox under the Selected Columns header.
Select REMOVE.
Confirm that all of the columns were removed under the Select Columns header.
Select CLOSE.

If you perform a search with zero items under the Selected Columns header, the search will include all possible columns.