Defendant Insurance

The Defendant Insurance page allows you to view and record the details of defendants' insurance policies that are relevant to the case.

The Structure of This Page

  1. Add Insurance Companies button. Used to add a new insurance policy to the case file.

  2. Insurance Companies table. Contains the insurance policy details and allows various actions to be performed on them.

  3. Add New Note button. Used to add a new Defendant Insurance note to the case file.

  4. Defendant Insurance Notes table. Contains Defendant Insurance notes and allows various actions to be performed on them.

Insurance Companies Table

The Insurance Companies table is where the details of insurance policies are stored. Each row of the table represents an individual policy. See Tables for general information about table structure and usage, including all buttons and other tools in this table that are not mentioned below.

Columns in the Table

The Insurance Companies table contains the following available columns:

  1. Defendant: The defendant covered by the policy.

  2. Insurance Company: The insurance company offering the policy and the company's address.

  3. Insurance Type: The type of the insurance and whether it is the defendant's primary insurance.

  4. Adjuster: The insurance adjuster for the policy and the adjuster's phone number.

  5. Policy Info: The details of the policy (the named insured, the policy number, the policy dates, the claim number, and the policy limits).

  6. Payments Made: A column summing all payments that have been made by that carrier as they are entered on other case screens (such as the Medical Providers screen).

  7. 3rd Party Administrator: The details of the third-party administrator of the policy (the company administering the policy, the administrator's adjuster for the policy, the adjuster's phone number, and the claim number).

  8. Comments: Any comments about the policy.

  9. Docs: The number of documents associated with the policy and a link to the documents in the Documents case page.

  10. Docs TP: The number of documents associated with the Third Party Administrator and a link to the documents in the Documents case page.

  11. Action Column: Right-click icon; right-click menu contains Edit, Copy, and Delete.

Editing an Insurance Policy

To edit an insurance policy:

  1. Click the right-click icon in the untitled column of the row representing the policy you wish to edit, or right-click anywhere in that row. This will bring up a menu of options.

  2. Click the Edit option in the menu. This will bring up an Add/Edit panel for insurance policies, with the existing information filled in.

  3. Fill the fields in with your desired information.

  4. Click Save to save the changes and close the panel.

    • If you decide you do not wish to save the changes, click Cancel instead of clicking Save to undo the changes and close the panel. You can also click the white X at the upper right of the panel to do the same thing.

Deleting an Insurance Policy

To delete an insurance policy:

  1. Click the right-click icon in the untitled column of the row representing the policy you wish to delete, or right-click anywhere in that row. This will bring up a menu of options.

  2. Click the Delete option in the menu. This will bring up a confirmation message (to avoid accidental deletions).

  3. Click the OK button in the message to confirm the deletion.

    • If you decide you do not wish to delete the policy, click Cancel instead of clicking OK to cancel the deletion. You can also click the black X at the upper right of the message to do the same thing.

    • Until you either confirm or cancel the deletion, you may not be able to visit any other tab in your browser.

Adding an Insurance Policy

To add a new insurance policy:

  1. Click the Add Insurance Companies button. This will bring up an Add/Edit panel for insurance policies, completely blank.

  2. Fill the fields in with your desired information.

  3. Click Save to save the policy and close the panel.

    • If you decide you do not wish to save the policy, click Cancel instead of clicking Save to undo the changes and close the panel. You can also click the white X at the upper right of the panel to do the same thing.

Copying an Insurance Policy

You can add a new insurance policy by copying the information of an existing one, even from a different case. This can be useful if a policy applies to multiple defendants in the case, if a defendant has multiple types of policies from the same insurer, or if the same policy covers one or several defendants in different cases. To copy an insurance policy:

  1. Click the right-click icon in the Action column of the row representing the policy you wish to copy, or right-click anywhere in that row. This will bring up a menu of options.

  2. Click the Copy option in the menu. This will bring up an Add/Edit panel for insurance policies, with the information from the policy being copied filled in. One additional field is provided, "Copy to different case". By default, this field is set to the current case you are in, however you can choose any other case and copy the policy to that case.

  3. Make any changes necessary to the information in the fields.

  4. Click Save to save the policy and close the panel.

    • If you decide you do not wish to save the policy, click Cancel instead of clicking Save to undo the copying and close the panel. You can also click the white X at the upper right of the panel to do the same thing.

Adding Defendant Insurance

The Add/Edit Insurance Panel allows you to fill in the details of an insurance policy. See Add/Edit Panels for general information about panel structure and usage. This panel is essentially identical to the Add/Edit Plaintiff Insurance panel, with the exception of the UM/SUM fields, which are limited to the Plaintiff Insurance Panel. This panel contains the following fields:

  1. Defendant: The defendant covered by the policy.

  2. Insurance Company: The insurance company offering the policy.

  3. Primary: Whether the policy is the defendant's primary insurance. No defendant can have more than one primary policy; if this field is selected when the policy is saved, it will automatically be deselected in every other policy covering the same defendant.

  4. Insurance Type: The type of the insurance.

  5. Include on the Case Summary: Checkbox to determine whether an insurance company that is not marked as Primary will be shown on the Case Summary page.

  6. Adjuster: The insurance adjuster for the policy. If the Show All checkbox in the dropdown is not selected, the dropdown will only show adjusters employed by the contact in the Insurance Company field; otherwise, the dropdown will show all adjusters. Multiple adjusters can be assigned to the case, one of which can be designated as Primary.

  7. [Primary Adjuster Radio Button]: A radio button, that when marked, indicates that the selected adjuster is the primary adjuster on the policy.

  8. [Adjuster Table]: List of all adjusters assigned to the case. The adjuster designated as Primary will always be displayed first in the list.

  9. Name of Insured: The named insured of the policy. If the Select from Plaintiffs and/or Select from Defendants checkbox in the dropdown is selected, the dropdown will only show the plaintiffs and/or the defendants in the case, respectively.

  10. Policy Number: The identification number of the policy.

  11. Claim Number: The identification number of the claim on the policy related to the case.

  12. Group Number: The identification number of the group plan.

  13. ID Number: The identification number of the defendant in the plan.

  14. Policy Start Date: The start date of the policy.

  15. Policy End Date: The end date of the policy.

  16. Policy Limits [Individual]: The maximum payment per individual event or injured person.

  17. Policy Limits [Aggregate]: The maximum payment per policy period or across all injured people.

  18. Comments: Any comments about the policy.

  19. Add to Total Coverage: Whether the coverage available under this policy should be considered part of the total available coverage in the case. If this field is selected, the value of the Current Coverage Amount field is part of the sum listed in the Liability Coverage line in the Case Summary page.

  20. MV Leased: Whether the vehicle covered by the policy is leased.

  21. Available Coverage Amount: The amount of coverage currently available through this policy. Unless the Amount to be Added to Total Coverage field is selected, this field is uneditable.

  22. Organization [TPA]: The organization serving as third-party administrator of the insurance policy.

  23. Adjuster [TPA]: The third-party administrator's insurance adjuster for the policy. If the Show All checkbox in the dropdown is not selected, the dropdown will only show adjusters employed by the contact in the Insurance Company field; otherwise, the dropdown will show all adjusters. When the selection in this field changes, the Phone Number [TPA] field is automatically set to the primary phone number of the selected adjuster.

  24. Claim Number [TPA]: The third-party administrator's identification number for the claim on the policy related to the case.

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