Answering Questions
- Michael DeCapua
Owned by Michael DeCapua
About Answering Questions
The fields in the Questions area are almost completely dependent on the Case Type. The only field that is present regardless of the Case Type is a dropdown containing the Case Sub Types. The rest of the area contains user-defined fields (UDFs).
A simple example might look like the following:
UDFs are configured by your Admin.
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Related Pages
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