Tools (v2020)
Copy/Merge Cases
Improved Labeling to make clear which case is going to be kept and which one is going to be deleted.
Changed case sorting to show recent cases on top of the list.
Document Search
Added a preview panel.
Added multi-select/multi-update option.
Added document actions: Email Link, Download, Edit Properties.
Changed Case Type filter into multi-select.
Added multi-select Case Status Filter.
Mass Document Upload
Added Folders support to Mass Document Upload page.
SA will remember users selection for “Append file name to Description” checkbox on Mass Document Upload page.
Added Document Category/Subcategory search to Mass Document Upload page.
Added ability to mass delete uploaded documents.
Added ability to automatically create tasks associated with the uploaded documents.
Mass Mailing
Added new columns to the contact display grid:
Driving License #
Driving License State
Gender
State ID #
Mass Time Entry
Added Tracking Date column to the Mass Time Entry page.
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