About My Favorite Cases
This panel displays cases that have been added to your " Favorites" list.
To have cases listed in the " My Favorite Cases " panel, they must first be added to your " Favorites " list. There are two methods to add a case to your " Favorites " list.
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Add to Favorites button
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in the Quick
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- From any page in SmartAdvocate on which the Top Tool Bar is visible:
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Add Toolbar
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Manage Favorites
When using this method, it is a good idea to make a note of the Case Number(s) of the case(s) you want to add before you start the process).
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Select Favorites
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from the Top
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Toolbar.
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Select Manage Favorites
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.
Make sure the
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Cases
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tab is selected.
Select NEW CASE.
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Enter the Case Number
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- The cases that have been added to your Favorites list will be displayed in the 'My Favorite Cases' panel
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.
Select SAVE.
View the case in the My Favorite Cases panel in My SmartAdvocate.
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