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About My Favorite Cases

This panel displays cases that have been added to your " Favorites" list.
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To have cases listed in the " My Favorite Cases " panel, they must first be added to your " Favorites " list. There are two methods to add a case to your " Favorites " list.

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Add to Favorites button

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in the Quick

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  1. From any page in SmartAdvocate on which the Top Tool Bar is visible:

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Add Toolbar

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Manage Favorites

When using this method, it is a good idea to make a note of the Case Number(s) of the case(s) you want to add before you start the process).

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  1. Select Favorites

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  1. from the Top

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  1. Toolbar.

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  1. Select Manage Favorites

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  1. .

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  2. Make sure the

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  1. Cases

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  1. tab is selected.

  2. Select NEW CASE.

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  2. Enter the Case Number

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  1. The cases that have been added to your Favorites list will be displayed in the 'My Favorite Cases' panel

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  1. .

  2. Select SAVE.

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  3. View the case in the My Favorite Cases panel in My SmartAdvocate.

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Related Pages

Configure My SmartAdvocate