About My Favorite Cases
This panel displays cases that have been added to your " Favorites" list.
To have cases listed in the " My Favorite Cases " panel, they must first be added to your " Favorites " list. There are two methods to add a case to your " Favorites " list.
...
Add to Favorites button
...
in the Quick Add Toolbar
...
From any page in SmartAdvocate on which the Top Tool Bar is visible:
...
...
Manage Favorites
When using this method, it is a good idea to make a note of the Case Number(s) of the case(s) you want to add before you start the process).
Click "Select Favorites " on from the Top Tool BarToolbar.Click "
Select Manage Favorites" from the pull-down menu
...
.
Make sure the "Cases " tab is selected.Click the "New Case" tab
Select NEW CASE.
Enter the Case Number for the case you want to add to Favorites
Click "Update" to save and update the information
...
The cases that have been added to your Favorites list will be displayed in the 'My Favorite Cases' panel
...
.
Select SAVE.
View the case in the My Favorite Cases panel in MySmartAdvocate.
...