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From within a case, click on the Add to Favorites button (
) in the Quick Action Add Toolbar. Clicking on the Add to Favorites button in a case that has already been added to your "Favorites" list will remove the case from the list.
...
...
From within a case, click on the Add to Favorites button (
) in the Quick Action Add Toolbar. Clicking on the Add to Favorites button in a case that has already been added to your "Favorites" list will remove the case from the list.
...