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The purpose of this is to create a reference to document(s) on your network that the user access from the client's case in the document screen.

Please note if you are having difficulty viewing the images, you c click on them to enlarge.

To achieve this, you will need first to locate the folder you want to create as a link in the SmartAdvocate Documents screen. 

  1. Right-Click on your desktop

    1. Select New

    2. Select Shortcut

    3. Select Browse

    4. Browse for Files or Folders

    5. Locate folder/file select and click OK

    6. The Shortcut will now be on your Desktop

  2. Once the Shortcut is created -

    1. Navigate to the SmartAdvocate Case

    2. Select Attach

    3. Drag & Drop Shortcut File

    4. Fill out Edit Document Properties, then click Save

    5. The shortcut will now be added as a file to the Documents screen as a Link

  3. Double Click on the Link File (Document), and it will open the folder directly.

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