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Document templates are powerful time-savers for any firm. In conjunction with merge codes, they significantly streamline the document generation process. The documents you need for nearly every case your firm handles can be created in just a few clicks; with merge codes, the SmartAdvocate system can even automatically insert case-specific information into a document, making document templates even more versatile. The Document Templates administrative page offers some tools for managing templates and merge codes. However, many of the tools for editing and creating templates and custom merge codes are only available through the SmartAdvocate plugin for Word. See Merge Codes, Word Template Editor Plugin (Cloud), and Word Template Editor Plugin (Server) for details.


The information in Document Templates is divided into five tabs. All five tabs are visible at all times, however the contents of only one tab is visible at a time; click the heading of the tab you want to access to bring up that tab's information. The five tabs are Templates, Template Groups, Template Bundles, Custom Merge Codes, and Builder Merge Codes.

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This tab contains a listing of all of the document templates in the SmartAdvocate system. The list is in the form of a table, with columns for the name of the template, the template's category and subcategory, whether or not the template is archived, when the template was created and when it was last modified, the envelope (if any) that can be generated at the same time as the template, whether it is a Word, PDF, or Excel template, the Template Group to which the template has been assigned, the Case Groups and Case Types in which the template will be available. There is also an Actions column containing a pencil icon in each row, for editing the properties of the template in that row, along with icons to delete the template, upload it, and download it. PDF templates have an additional icon for editing merge codes.Image Removed

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Clicking the pencil icon in a row will bring up a panel allowing you to edit the template's properties.Image Removed

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  1. The name of the template.

  2. The document category assigned to the template.

  3. The document sub-category assigned to the template.

  4. The envelope template attached to the template.

  5. Whether the template is archived.

  6. The display folder in which any documents creating using this template will be placed on the Documents page.

  7. The Template Group into which the template has been placed.

  8. Used with Time Tracking. If you do not track the time spent in cases, leave this field blank.

  9. Used with Time Tracking. If you do not track the time spent in cases, leave this field blank.

  10. Used with Time Tracking. If you do not track the time spent in cases, leave this field blank.

  11. The Case Groups in which this template will be available.

  12. The Case Types in which this template will be available.

  13. The format of a document created using this template. The options for a Word template are Word by Default, PDF by Default, and PDF Forced.


Marking a template archived removes it from the document generation page, leaving it in the system but effectively making it unavailable to users. Templates can be automatically assigned to template groups based on the name of the template (see Template Groups, below), but if you select a template group for a template in this panel, it will be a member of that group regardless of whether its name would automatically make it a member. If you are careful about naming your templates, it is not generally necessary to assign them manually to template groups.

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Using Word (including Word for Mac), open the form or document that you wish to utilize in SmartAdvocate as a document template. Picklist Maintenance > Document Merge Codes contains a list of all of the merge codes. Copy any appropriate merge codes and paste them into the document. See Merge Codes for a description of the use and placement of merge codes in document templates.

Once all merge codes have been inserted into the document, save the document on your computer. On the Document Templates page, click on Upload Word Template.Image Removed

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This will bring up a panel allowing you to browse for the file on your computer. Find and select the Word form, and more fields will appear: a text input field for the name of the template, dropdowns for the document category and sub-category of documents generated using the template, dropdowns for the  display folder, the template group, and the envelope to be generated along with the template, a checkbox for whether the template is archived or not, and a dropdown to determine the format in which a document created from this template will be generated. Once the panel is filled out, click Save to save the template.

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Using Excel (including Excel for Mac), open the form or document that you wish to utilize in SmartAdvocate as an Excel template. Picklist Maintenance > Document Merge Codes contains a list of all of the merge codes. Copy any appropriate merge codes and paste them into the spreadsheet. See Merge Codes for a description of the use and placement of merge codes in templates.

Once all merge codes have been inserted into the document, save the document on your computer. On the Document Templates page, click on Upload Excel Template.Image Removed

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This will bring up a panel allowing you to browse for the file on your computer. Find and select the Excel form, and more fields will appear: a text input field for the name of the template, dropdowns for the category and sub-category of spreadsheets generated using the template, dropdowns for the  display folder, the template group, and the envelope to be generated along with the template, and a checkbox for whether the template is archived or not. Once the panel is filled out, click Save to save the template.

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This tab contains a listing of all template groups. Template groups are used primarily when you Generate a you Generate a document, where they are displayed as folders containing templates, to make it easier to find the particular template from which to create a document. The list of groups is in the form of a table, with columns for the name of the group and the criteria by which templates are automatically assigned to the group. There is also a column containing, in each row, a pencil icon for editing the row, and an X icon for deleting the row (there will be a confirmation message first to avoid accidental deletion). Above the table is a button allowing you to create a new template group.

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Clicking the pencil icon in a row will bring up a panel allowing you to change the bundle's name and whether the bundle is marked archived. Bundles cannot be deleted outright, but marking a bundle archived removes it from the document generation page. The panel also contains a double-list that you can use to add or remove templates from the bundle. Once you are satisfied that the bundle contains all the templates you want in it, click Update to save the bundle. Clicking the Create Template Bundle button will bring up the same panel, with the contents blank.

Custom Merge Codes

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This tab contains a listing of all custom merge codes. For an explanation of custom merge codes, see Creating and Using Custom Merge Codes. The list of custom merge codes is in the form of a table, with columns for the merge code's name, description, and type, as well as whether the merge code is marked archived. There is also a column containing, in each row, a pencil icon for editing the row.
Clicking the pencil icon in a row will bring up a panel allowing you to change the merge code's name, description, and type, as well as whether the merge code is marked archived. Custom merge codes cannot be deleted outright but marking a custom merge code archived removes it from the list of available codes when creating builder merge codes. Click Update to save your changes or Cancel to discard them and close the panel.

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Builder
Builder
Builder Merge Codes

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This tab contains a listing of all builder merge codes. For an explanation of builder merge codes, see Creating and Using Builder Merge Codes. The list of builder merge codes is in the form of a table, with columns for the merge code's name, description, and type. There is also a column containing, in each row, a pencil icon for editing the row, and an X icon for deleting the row (there will be a confirmation message first to avoid accidental deletion).
Clicking the pencil icon in a row will bring up a panel allowing you to change the builder merge code's name, description, and type. The panel also contains a double-list that you can use to add custom merge codes to the builder merge code. Once you have added all the custom merge codes you want to be in the builder merge code, click Update to save the builder merge code. Clicking the Create Builder Merge Code button will bring up the same panel, with the contents blank.

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