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Please review follow the Massive Integration Instructions to submit items to Massive:
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Go to the Lien Tracking Screen of your case and add Lienor information. Once completed click Send to Lien Resolution.
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Select Plaintiff and click Send to Lien Resolution.
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Go to the document screen of your case, select appropriate documents, right click and select email. This will open the email dialog. Enter your Massive representative in the To field.
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Completed documents from Massive will be uploaded to the case in the document screen.
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Massive will update the lien tracking screen as follows:
Massive | SmartAdvocate |
Claim Status | Comments |
Current Lien Amount | Totals – Confirmed
Lienor – Confirmed Gross Amount |
Final Lien Amount | Totals – Negotiated Lienor – Negotiated/Final Lien Amount (“Negotiated” indicates the post-negotiation value, not the reduction due to negotiation) |
Insurance Company Name | Lienor |
Insurance Company Type | Lienor Type – Health Insurance |
Contact Information for any LRMs | Recovery Agent |
Contact Information for any LRMs | Recovery Agent |
Claim Notes | Comments |
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