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Firm: _________________________________________________________________________

Date(s) Of Training: __________________________________________________________

Location: ______________________________________________________________________

Trainer: ________________________________________________________________________

BASIC TRAINING

Login

My SmartAdvocate

  • Configuring Panels

  • Filtering Panels

  • Sorting and Column Preferences

  • Context Menu (filtering within panels)

Searching for Cases

  • Top Search

  • Recent Cases

Case Wizard

  • Start Screen

  • Conflict Search

  • Dynamic Case Type Search (links to previously used case types/sub types)

  • Plaintiff Screen

  • Defendant Screen

  • SOL Automation

  • Incident/Injury Screen

  • Source Screen

  • Finish Wizard and Generate Case

  • Incomplete Cases

Review Case Summary

  • Case Details

  • Edit Case button

    • Impacts of changing Incident Date and Case Type

  • Case Panels

  • Right-Click Functionality for Contacts (Mini Contact Card)

  • Quick Add Tool Bar

  • Texting

  • Email

  • Retain

  • Close

  • Left Menu on Summary Page

General Section

  • Incident

  • Critical Comments

  • Court

  • Investigations

  • Photograph

  • Retainer/Referral

  • Disbursements

  • Tasks

Notes Overview

  • Notes

  • Quick Notes

  • Notes Screen

  • Notes Search

Messaging

  • Internal Messaging

  • Case Chat

  • Notification Center

WorkPlans Overview

Critical Deadlines

  • Overview

  • Adding critical deadlines

  • Marking deadlines complied

Plaintiff Section

  • Summary

    • Adding Plaintiff

    • Other Plaintiffs

    • Non-Party Contacts

  • Injuries

    • All Vehicles

    • All Insurance

    Defendant Section

    • Summary

      • Replace Default Defendant

      • Add Defendant

    • Attorneys

    Additional Sections:

    • Other - All Contacts

    • Other- Time Tracking

    Contact Overview

    • All Contacts

    • Contact Search

    • Contact List

    • Add Contact

    • Mass Action

    Case Browse

    • Select Columns to Show

    • Date Range / Relative

    • Filtering

    • Favorite Searches

    • Recent Searches

    • Column Configuration & Filtering

    • Mass Update

    • Save Filter to Favorites

    Help File

    User Configuration

    • Contact Card

    • User Preferences

    • Change Password

    • Logout

    INTERMEDIATE TRAINING

  • Contact Card

  • User Preferences

  • Change Password

  • Logout

    Documents Overview

    • Documents Screen

    • Attaching Documents

    • Generating Documents

    • Attaching Documents

    • Attaching Documents from Email

    • Barcode

    • Document Screen Right Click Functions

    • Emails

    • Photographs

    • Share Documents

    • Documents Search

    Calendar Overview

    • Case Calendar

    • Office Calendar Filters

    • Office Calendar View

    • Linking Appointments in Outlook

    • Appointments/Court Events

    Litigation Screens Overview

    • Summary

    • Complaints/Answers

    • Discovery

    • Depositions

    • Motions

    • Experts

    • Outstanding Items

    Medical Records Overview

    • Medical Providers

    • Medical Requests

    • Medical Records Requests Dashboards & Reports

    • Injuries

    Special Damage Overview

    • Employment

    • Lien Tracking

    • School/Other Activities

    • Other Providers

    • Special Damages (Pulls from Medical Providers & above pages)

    Negotiation/Settlement Overview

    • Settlement View

    • Negotiations

    • Negotiation Follow-Up Dashboard

    • Settlement

    • Adding Settlement/Distribution Checks

    • Settlement Report

    Surrogate Overview

    Timeline Overview

    User Configuration

    Help File

    ADMINISTRATION TRAINING

    Users

    • Users

    • User Permission Groups

    Picklist Maintenance

    • Firm Information

      • Firm Contact Card

    • Firm Offices

    Case Stages & Status Setup

    • Stages Setup

    • Status & Sub-Status Setup

    Case Groups & Case Type Setup

    • Case Group and Incident Type Setup (Picklist Maintenance)

    • Case Type Setup Including Case Sub-Type (Admin > Case Type)

    • Case Roles ((Picklist Maintenance and Admin > Case Roles)

    • Define SOLs

    • Default Staff

    • UDFs and UDF Editor

    Mass Tort Cases

    • Multiple Incident Dates

    • Master Case designation

    • Member – MDL Cases

    Picklist Maintenance

    • Note Types

    • Quick Notes

    • Document Categories & Sub-Categories

    Templates

    • Document Templates – Merge Codes

    • Email Templates

    • Note Templates

    • Text Templates

    Medical Records Requests

    • Medical Records Request Types (Set up using Medical Records Request Templates)

    Picklist Maintenance

    • Critical Deadline Types 

    • Insurance Types

    • Appointment Activity Types

    • Task Types (Task Categories)

    Primer on WorkPlans

    • WorkPlans Creation and Assignment

    Primer on Automated Procedures

    • Automated Procedure Creation

    Sample Dashboards

    • Financial Dashboards

      • Advertisement Campaigns

      • Settlement/Fee Production

      • Settlement Dashboard

    Reports

    • SOL & Critical Deadlines Reports (How to Schedule a Report)

    • Staff Management Reports