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The Mass Mail Export tool allows you to change the status of, or add a note or a staff member to, a group of cases simultaneously. It can also be used to export a list of client addresses to create address labels or for other uses. This tool has become mostly redundant; the Mass Mailing tool and the Mass Update function in Case Browse can now be used more conveniently for each of the functions available on this page. However, this tool does allow you to perform more than one of these functions simultaneously.
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