RingCentral has officially announced the discontinuation of support for the ROPC auth flow, commonly known as “password-based auth,” effective March 31, 2024. Your RingCentral integration may stop working after this if it is still using a password-based connection.
If your RingCentral integration used the office main number, then you have to create JWT token in RingCentral account selected as auto-receptionist.
Open RingCentral developer console: https://developers.ringcentral.com/
Open Credentials settings:
Click “Create JWT”
Set following parameters:
Label – SmartAdvocate
Select environment– Production
What apps are permitted to use this credential? *
Select - Only specific apps of my choice
And copy/paste this value - xbVqYQqwSzK_HyJHTnxVwg. After that click on the button “Add App”
5. Click on the button “Create JWT”
After that provide us JWT token.
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