SmartAdvocateĀ® Hardware and Software Requirements (SaaS)
As reflected in the Agreement, your office will be required to maintain a high-speed remote connection that is of sufficient speed to facilitate access to the Software.Ā It is highly recommended that your internet connection be able to support, at a minimum, 30 Megabit upload and 30 Megabit download.
Minimum Hardware & Software Recommendations
SmartAdvocateĀ® is making the following recommendations as a minimum standard for the hardware and software configurations.Ā
Hardware Specifications
Hardware Specifications | Minimum | Recommended |
Workstations | Ā | Ā |
Processor | Intel Core i3-9100F @ 3.60GHz (or similar) | Intel Core i5-9600K @ 3.70GHz (or similar) |
RAM | 8GB | 16GB |
Monitor resolution | 17ā (resolution 1280 X 1024) | 24ā (resolution 1920 X 1200) |
Network | Ā | Ā |
Speed | 30 Mbps | 100 Mbps |
Document Template Editor and Outlook plugin are only available for Windows based Machines.
Maximum document storage is limited to 30 GB per user. Additional document storage subject to quote.Ā
Work Station Software Specifications
O/S: Windows 7 or later; MacOS Version 10.15: "Catalina" or later
Google Chrome 78+, Edge 88+, Safari 13+
Microsoft Office 2010 and later
It is the Subscriberās responsibility to ensure that all hardware, third party software and networking are in compliance and installed with the above minimum requirements prior to the installation of the SmartAdvocateĀ Software.Ā Ā Ā Please note that user experience with the Software, including the speed of the application and related processes, is greatly dependent upon fast hardware, proper software and an efficiently running network.
Visit smartadvocate.com/support for other help options including how to access our Support Tracker and Daily Office Hours sessions.