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The Favorites Setup Screen displays the different categories of favorites that can be saved in the system: Cases, Filters, SmartAdvocate Pages, External Links, and Calendar Filters. Navigating these different tabs will show you the items favorited for each category.
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Adding New Calendar Filters to Favorites
Add New Cases to Favorites
To add a new case to your Favorites List, choose "New Case".
In the Edit Form, enter the Case No.
Click "Update" to save the new form or click "Cancel" to exit.
The case will be added to your list of "Favorites" and will be available from the "Favorites" Pull Down Menu. From anywhere within a case, you can add it to Favorites by clicking on the Add to Favorites button ( 
) on the Quick Action Toolbar.
Add New Filters to Favorites
1. To add a new Filter to your Favorites List, choose "Filter" then "New Filter". The Case Browse feature will appear.
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2. Choose the appropriate categories (Important - Do NOT click "Apply Filters").
3. Click "Save Filter To Favorites".
4. Type in the name you want to give to this Favorite in the "Filter Name" dialog box.
5. Click "Save" to save the new Favorite or "Cancel" to exit without saving.
Edit SmartAdvocate Pages in Favorites
A page is added to the Favorites list directly from the "Favorites" Menu by clicking on "Add current page to Favorites" while on the page you want to add to Favorites.
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Click the "Pencil" icon under the "Actions" column in the right-hand corner.
Edit the Page Name and then click "Update" to save or click "Cancel" to exit without saving.
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Add External Link
You can add a link to a web page outside SmartAdvocate to Favorites. To add an External Link to Favorites:
1. Access "Favorites" from the Top Menu Bar.
2. Click "Manage Favorites".
3. Click "External Links".
4. Click "New Link".
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6. Click "Update" to save the new information and exit or click "Cancel" to exit without saving.
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Calendar Filters
To add a calendar filter to Favorites:
1. Access "Favorites" from the Top Menu Bar.
2. Click "Manage Favorites".
3. Click "Calendar Filters:".
4. Click "New Filter".
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