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RingCentral app.

Warning

RingCentral has officially announced the discontinuation of support for the ROPC auth flow, commonly known as “password-based auth,” effective March 31, 2024. Your RingCentral integration may stop working after this if it is still using a password-based connection.

Note

If your RingCentral integration used the office main number, then you

have

need to create a JWT token in RingCentral account selected as auto-receptionist.

  1. Open RingCentral developer console: https://developers.ringcentral.com/

  2. Open Credentials settings:

...

And copy/paste this value - xbVqYQqwSzK_HyJHTnxVwg. After that, click on the button “Add App” App” button

...

 5. Click on the button “Create JWT”

After that provide us JWT token. Once completed, provide SmartAdvocate the JWT token by sending an email to: update@smartadvocate.com with subject line Ring Central Integration: Change To Authentication Method

...