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IT professional will have to Server Based System - please perform the following configuration:
Kindly have your IT Professional create an FTP/SFTP site. Here are some instructions we found on the internet: https://www.windowscentral.com/how-set-and-manage-ftp-server-windows-10
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FTP Host |
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FTP User |
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FTP Password |
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FTP Folder Name |
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FTP Port |
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FTP Protocol (Implicit FTP over TLS or Explicit FTP over TLS) |
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Local or UNC Path for FTP |
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Please submit all forward the above information to responses Todd Franklin at Massive at Todd@GoMassive.com. Massive will configure their side of the integration once the above information is submitted and advise SmartAdvocate to complete the integration. Testing will be performed and once completed we will advise you to begin using the integration.
SaaS Cloud System - we will be configuring your system for you directly and advise you once completed. We will forward the FTP information to you to submit to Massive.
Kindly click the link below to watch our video for the Massive integration:
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