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One difference between the case calendar and the office calendar not mentioned in the Calendar chapter: by default, when opening the office calendar, the selected date range will only cover the current date, unless you have set a default favorite calendar filter with a different date range. The Case Calendar, but default, will cover a date range from the date the case was opened through a date approximately ten years from the current date, unless you have set a default favorite calendar filter with a different date range.
Continue on for a complete overview of Calendars in SmartAdvocate.
Read more about Task Templates, it will lead you to Text Message Templates and Task Groups.
Read more about WorkPlans.