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Select SELECT VISIBLE to place checkmarks for every Status.
Select UNSELECT VISIBLE to remove checkmarks for every Status.
Place a checkmark in the Exclude checkbox and select individual Statuses manually to exclude specific Statuses from the search.
Select the Only cases with from the dropdown menu and select the number of days in status.
Place checkmarks in the individual Statuses to narrow the search results.
The list of statuses in this tab also includes all the possible stages. The stages are in bold, with the statuses contained in each stage listed below their respective stage. Selecting any stage will automatically select every status contained in that stage.You can deselect a status and retain the stage.
If applicable, enter additional information in other Criteria Tabs.
Select SEARCH CASES.
Sub-Status
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Search for the Sub-Status by selecting from the Start with or Contains radio buttons,
orSelect the letter from the alphabet list.
Select SELECT VISIBLE to place checkmarks for every Sub-Status.
Select UNSELECT VISIBLE to remove checkmarks for every Sub-Status.
Place a checkmark in the Exclude checkbox and select individual Sub-Statuses manually to exclude specific Sub-Statuses from the search.
Select the Status Type from the dropdown menu.
Whichever Status Type is selected, the list of items will change to include all possible instances of that Status Type.Place checkmarks in the individual Sub-Statuses to narrow the search results.
If applicable, enter additional information in other Criteria Tabs.
Select SEARCH CASES.
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