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| Note |
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If your RingCentral integration used the office main number, then you have need to create a JWT token in RingCentral account selected as auto-receptionist. |
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And copy/paste this value - xbVqYQqwSzK_HyJHTnxVwg. After that, click on the button “Add App” App” button
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5. Click on the button “Create JWT”
Once completed, provide SmartAdvocate the JWT token by opening up a Support Ticket with using the subject line “Ring Central Integration: Change To Authentication Method.” Link: https://smartadvocate.assist.com/portal/session/new
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