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This step will allow you to use the main contact's address in generated documents, if that happens to be necessary. Once you have added the branch contact to a case in the appropriate section of SmartAdvocate (e.g. Defendant Attorneys, Plaintiff Attorneys, etc.), click the Other tab in the left navigation pane (i.e. the leftmost area of individual case pages). Click All Contacts under the Other tab. This will bring up a list of all of the contacts associated with the case. Generally, these contacts are automatically added to this page by SmartAdvocate, but you can also manually add a contact through this screen.
Click the Add New Contact button. Begin typing in the name of the main contact in the Contact field, then when the name is visible in the list, click that contact. In the role field, type in anything that will specify, to you, the contact's function in the case (if a branch contact is the defendant's law firm, you might type "Defendant Law Firm Main Office" in this field). If you wish to add a comment here, do so in the Comments field. Click Save to add the contact to the Case.
The newly added contact can now be included in generated documents using the set of merge codes for generic case contacts (those of the Contact type, which generally begin with "CONT-"). The branch contact will still be used for merge codes related to the contact's specific role in the case (e.g. DEF-ATTY-FIRM if the branch contact is the defendant's law firm).