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  1. Procedure Name: The name of the procedure.

  2. Enabled: A checkbox that when checked, enables the procedure.

  3. Add New Scope: Allows you to add a new scope to the procedure. For more on this see Setting the Scope of an Automated Procedure.

  4. Enable only for open cases: A checkbox that when checked, enables the procedure only for open cases.

  5. Procedure Scope Table: A table that summarizes the details of the Procedure’s scopes.

  6. Add New Trigger: Allows you to add new triggers to the procedure. For more on this see Setting an Automated Procedure’s Trigger.

  7. Procedure Trigger(s) Table: A table that summarizes the details of the Procedure’s triggers.

  8. Add New Action: Allows you to add a new action to the procedure. For more on this see Setting the Scope of Action to be Taken by an Automated Procedure.

  9. Procedure Action(s) Table: A table that summarizes the details of the actions to be performed by the Procedure.

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