Appointments
Appointment Dialog was redesigned and appointments functionality was enhanced.
Template support
Streamlined attendees selection
Ability to attach documents
Rich text appointment comments
Invite format can now be customized via template.
Case Summary
Added ability to assign multiple people at the same time by using Teams functionality.
Teams can be defined under Admin → Picklist Maintenance
Replaced two icons on the Tasks Panel with standard “right-click” icon. Implemented Standard Task menu.
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Added ability to suggest or automatically change Case Status when settlement is entered. This feature is configured on the System Parameters Screen.
Timeline
Added tracking of Settlement modifications and deletions.
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