Quick Note

About Adding Quick Notes

Quick Notes are a convenient way of quickly entering some of the most often-used notes.

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Some Quick Notes also satisfy the Client Contact requirements set elsewhere in SmartAdvocate. For example, entering the Quick Note "Called Client - Left message on machine" will remove the case from the client contact needed list and reset the timer for client contact for that case.

See Reports Overview | Last Case Note Report for additional information.

Add a Quick Note

  1. Select Quick Note.

  2. Select from the Category radio buttons for All, email, letter, or Other.

  3. Select a Quick Note.

  4. Select ADD or ADD & EDIT.

  5. Othewise, select CANCEL to return to the previous screen.

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Related Pages

Reports Overview | Last Case Note Report

Visit smartadvocate.com/support for other help options including how to access our Support Tracker and Daily Office Hours sessions.