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Please find our videos on configuring the above items here:

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https://smartadvocate.atlassian.net/l/c/XSGW2Bf0

Please advise us if we should not create a case if a new case was created in the last 24 hours with the exact same caller's name, phone number, email address and case type if you are using another integration in tandem.

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                "summary": "\n(\n [Date] => 2020-01-28 10:11:01\n [Program Name] => Test Law Talc\n [Campaign ID] => 1622\n [Caller ANI] => 1-803-334-1620\n [Phone Number] => 1-800-598-2293\n [Actual DNIS] => 1-844-386-1607\n [Disposition Type] => Order\n [Disposition] => Disqualified Lead\n [Address1] => 588 Mims St\n [Address2] => \n [City] => Edgefield\n [State\/Province] => SC\n [Zip\/Postal Code] => 29824\n [Home Phone] => 8035228441\n [Email] => NA\n [Caller First Name] => Kotestsa Nicole\n [Caller Last Name] => Dugar\n [On behalf of] => Him\/herself\n [Client First Name] => Kotestsa Nicole\n [Client Last Name] => Dugar\n [Relation] => \n [Alternative Phone Number] => 8033341620\n [Best time to reach] => Anytime\n [Address is a PO Box] => N\n [Is person deceased] => False\n [Another law firm] => No\n [Digital] => No\n [po box] => \n [DOD] => \n [Agent Id] => 11418\n [Direction] => IB\n [API ID] => \n [CSV Revision] => \n [LCS Campaign ID] => \n [Johnson Baby Powder or Shower to Shower] => Yes\n [Using Product Since] => 10 + Years\n [Used less than 4 years] => No\n [How Often] => Twice a day\n [Started using product] => 01\/01\/1993\n [Diagnosed with Ovarian Cancer] => Yes\n [Date of diagnosis] => 01\/01\/2003\n [Dx prior 2000] => No\n [Diagnosed Outside of US] => No\n [Diagnosis Age] => 22\n [Under 21] => No\n [Started Menopause] => No\/Unsure\n [Hysterectomy or Oophorectom] => None\n [Treatment received] => Unsure\n [Treatment date] => 02\/01\/2003\n [First learned about link] => 2018\n [Doctor diagnosis] => No\n [BRCA 1 & 2 Negative] => No test taken\n [Alt Number Type] => Cell\n [Consent for autodial] => Yes\n [Consent for email] => NA\n [Consent for text messages] => Yes\n [DOB] => 01\/03\/1981\n [Facility Address 3] => 471 University Parkway\n [Facility City] => Aiken\n [Facility City 3] => Aiken\n [Facility Name] => Aiken Regional Medical Centers\n [Facility Name 3] => University of South Carolina Aiken\n [Facility State 3] => South Carolina\n [Facility State] => South Carolina\n [Gender] => Female\n [Internal notes] => 8033341620\n [Opt In Alt Number] => Yes\n [Opt In Tel] => Yes\n [Tel Number Type] => Cell\n)\n"}

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