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Kindly have your IT Professional create an FTP/SFTP site. Here are some instructions we found on the internet: configure Port 443 (or Port 80) on your server https://wwwsmartadvocate.windowscentral.com/how-set-and-manage-ftp-server-windows-10
Once you have created your FTP/SFTP site, provide your Records Provider with the following information:
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FTP Host
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FTP User
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FTP Password
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FTP Folder Name
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FTP Port
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FTP Protocol
(Implicit FTP over TLS or Explicit FTP over TLS)
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Local or UNC Path for FTP
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Please forward the above responses to your records provider. Your records provider will configure their portion and advise SmartAdvocate to configure ours. Testing will be done and once testing is completed SmartAdvocate will advise you to begin using the integrationatlassian.net/l/c/BkHN739r
Also you may have to whitelist the following IP addresses:
52.238.248.88,52.238.248.132,52.238.248.144,52.238.248.183,52.238.248.231,52.238.249.10,52.238.249.57,52.238.249.91,52.238.249.107,52.238.249.112,52.238.249.117,52.238.249.124,52.238.249.151,52.238.249.153,52.238.249.173,52.238.249.178,52.238.249.185,52.238.249.205,52.238.249.209,52.238.249.214,52.238.249.247,52.238.249.253,52.238.250.23,52.238.250.37,52.238.250.43,52.238.250.46,52.238.250.61,52.238.250.65,52.238.250.93,52.238.250.94,20.40.202.22
52.191.87.106,52.191.87.107,52.191.87.108,52.191.87.109,52.191.87.110,52.191.87.111,52.191.87.112,52.191.87.113,52.191.87.114,52.191.87.115,52.191.87.116,52.191.87.118,52.190.24.128,52.190.24.176,52.190.26.51,52.190.26.67,52.190.26.86,52.190.26.222,52.190.27.48,52.190.27.146,52.190.28.79,52.190.28.223,52.190.28.240,52.190.30.0,52.191.87.119,52.191.87.120,52.191.87.121,52.152.204.184,52.152.205.87,52.152.206.216,20.49.104.0
Please email Implementation@SmartAdvocate.com once completed. We will access your server and provide MCS with the incoming post URL.
SaaS Cloud System - we will be configuring your system for you directly and advise you once completed. We will forward the FTP information to you to submit to your records provider.incoming post URL to MCS.
If you have further questions about MCS directly, please contact:
Charles Ruderman
Business Development Manager
The MCS Group, Inc.
Phone: 215‑510‑6870
Fax: 215‑246‑0959
Email: Charles.Ruderman@themcsgroup.com
Website: http://www.themcsgroup.com