Header

All request must contains "X-ApiKey" header with ClientKey in there
ClientKey example: "0d4852a98cbf4c8csb0cdee1b6f31e95f"

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SmartAdvocate system needs to be configured to work with predictive dialing system. Below is the description of the typical configuration.

Three Four status types will be created:

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• Campaign - Dialer campaign name. Can be empty to return all cases to dial.

• CaseGroup - Case Group name. Can be empty to return cases from all case groups.

• Records - number of records to return.

• Auto-change - true/false. Automatically change the status to “In the Dialer” for returned cases.

Return Values

[
  {
    "CaseID": 6,
    "Phones": [
      {
        "PhoneName": "Cell",
        "Phone": "4025555759",
        "Primary": true,
        "Text": true
      },
      {
        "PhoneName": "Home",
        "Phone": "4025551234",
        "Primary": false,
        "Text": false
      }      
    ],
    "CaseStatus": "LIT 04 - Answer Received",
    "DialerStatus": "To Dial",
    "Campaign": "Intake follow-up",
    "Attempts": "1",
    "DialDateTime": "2020-07-28T23:02:00",
    "ZipCode": "68046"
  }
]

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{
    "CaseID":515512,
    "Note":"Test case note"   
}

AddCaseNoteByPhone

Adds a note to cases found by phone number. If the phone is assigned with several cases, then the note will be added to all open cases, if there are no open ones, then all closed

Parameters

• Phone - Plaintiff’s phone number

• Note - text of the note

{
    "Phone":"1234567890",
    "Note":"Test case note"   
}

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