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SmartAdvocate will be able to complete the integration configuration once the process mentioned above is completed. Please note that registration is required regardless of Server or SaaS (Cloud) based Systems. |
Please perform this step if you have Server Based System
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Kindly have your IT Professional configure Port 443 (or Port 80) on your server https://smartadvocate.atlassian.net/l/c/BkHN739r
RingCentral texting configuration.
if you want to send text messages from company main number, we will need RingCentral JWT token from the user who selected as Auto - Receptionist, if not then JWT token should be generated in the account from where you want to send text messages.
After completion please provide JWT and phone number from where you want to send text messages.
Please email Implementation@SmartAdvocate.com once completed.Kindly send us your Ring Central credentials to complete the configuration. This will be your RingCentral Login, Password and Main Texting Number.
Open RingCentral developer console: https://developers.ringcentral.com/
Open Credentials settings:
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Click “Create JWT”
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Set this parameters:
Label – SmartAdvocate
Select environment– Production
What apps are permitted to use this credential? *
Select - Only specific apps of my choice
And set the value - xbVqYQqwSzK_HyJHTnxVwg. After that click on the button “Add App”
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Click on the button “Create JWT”
After that provide us JWT token
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If you will be texting from multiple texting numbers, we will need
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a list of all your user names, phone numbers
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and
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JWT for each of the texting numbers.
Here is an example of a RingCentral User Listing:
User | Phone |
Extension
JWT | |
Aaron | (555) 555-5551 |
101
ghmnghjmghjsdafsdfsdf21esda | |
Bill | (555) 555-5552 |
102
ghjfghjfghjgfhjTesdfs2323rxt124 | |
Cathy | (555) 555-5553 |
103
dshfgsdfgdsgsdffsdf22323sdfsd | |
David | (555) 555-5554 |
104
dfgsdfgdsfsdfsdfsfd423423fsf | |
Freddy | (555) 555-5555 |
105
hfghfghfdsg3223dsfasdf | |
Ginger | (555) 555-5556 |
106
asdfasdfsadfdfgdfg32423sdf | |
Harrold | (555) 555-5557 |
107
Text1sadfasf23er23r29 | |
Igor | (555) 555-5558 |
108
Tedfsasdf23w43fsdfxt130 | |
Juvonn | (555) 555-5559 |
109
Tesdfasdfasdf2f3fesfxt131 | |
Kelly | (555) 555-5560 |
110
Texsdfasdfasdf23fsdft132 | |
Lorenzo | (555) 555-5561 |
111
asdfasdfasdf2323Text133 | |
Manny | (555) 555-5562 |
112
Text134
If you have a SaaS Cloud system we will need RingCentral JWT token from the user who selected as Auto - Receptionist.
RingCentral app
Open Credentials settings:
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Click “Create JWT”
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Set this parameters:
Label – SmartAdvocate
Select environment– Production
What apps are permitted to use this credential? *
Select - Only specific apps of my choice
And set the value - xbVqYQqwSzK_HyJHTnxVwg. After that click on the button “Add App”
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Click on the button “Create JWT”
After that provide us JWT token
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Texsdfasdfasef23234t134 |
Once your RingCentral integration has been configured, you will need to test the integration using the following instructions:
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