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SmartAdvocate will be able to complete the integration configuration once the abovementioned process mentioned above is completed.

Please note that will be registration is required regardless of have Server or SaaS (Cloud) based Systems. 

Please perform this step if you have Server Based System

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Kindly have your IT Professional configure Port 443 (or Port 80) on your server https://smartadvocate.atlassian.net/l/c/BkHN739r

RingCentral texting configuration.

if you want to send text messages from company main number, we will need RingCentral JWT token from the user who selected as Auto - Receptionist, if not then JWT token should be generated in the account from where you want to send text messages.

After completion please provide JWT and phone number from where you want to send text messages.

Please email Implementation@SmartAdvocate.com once completed.

Open RingCentral developer console: https://developers.ringcentral.Kindly send us your Ring Central credentials to complete the configuration. This will be your RingCentral Login, Password and Main Texting Number.com/

  1. Open Credentials settings:

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  1. Click “Create JWT”

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  1. Set this parameters:

Label  – SmartAdvocate

Select environment– Production

What apps are permitted to use this credential?  *

Select  - Only specific apps of my choice

And set the value - xbVqYQqwSzK_HyJHTnxVwg. After that click on the button “Add App” 

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  1. Click on the button “Create JWT”

After that provide us JWT token

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  • If you will be texting from multiple texting numbers, we will need

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  • a list of all your user names, phone numbers

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  • and

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  • JWT for each of the texting numbers.

Here is an example of a RingCentral User Listing:

User

Phone

Extension

Password

JWT

Aaron

(555) 555-5551

101

Text123

ghmnghjmghjsdafsdfsdf21esda

Bill

(555) 555-5552

102

ghjfghjfghjgfhjTesdfs2323rxt124

Text124

Cathy

(555) 555-5553

103

dshfgsdfgdsgsdffsdf22323sdfsd

Text125

David

(555) 555-5554

104

dfgsdfgdsfsdfsdfsfd423423fsf

Text126

Freddy

(555) 555-5555

105

Text127

hfghfghfdsg3223dsfasdf

Ginger

(555) 555-5556

106

Text128

asdfasdfsadfdfgdfg32423sdf

Harrold

(555) 555-5557

107

Text129

Text1sadfasf23er23r29

Igor

(555) 555-5558

108

Text130

Tedfsasdf23w43fsdfxt130

Juvonn

(555) 555-5559

109

Text131

Tesdfasdfasdf2f3fesfxt131

Kelly

(555) 555-5560

110

Text132

Texsdfasdfasdf23fsdft132

Lorenzo

(555) 555-5561

111

Text133

asdfasdfasdf2323Text133

Manny

(555) 555-5562

112

Text134

If you have a SaaS Cloud system we will need your RingCentral credentials as described above to complete the configuration.

When we begin to configure your integration, you will receive an email from RingCentral to verify your credentials using a security code. You will need to provide us the security code to complete the configuration.

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Once your RingCentral integration has been configured, you will need to test the integration using the following instructions:

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