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To enable the SMS, kindly register the company first to the TCR via the SMS Campaign Registration Page or you can download the PDF form via TCR Brand and Campaign Registration PDF Form
Please make sure to do this, as Carriers are now requiring everyone to ensure we (RingCentral) are compliant with their guidelines and help identify real businesses, and cut down on spam. Failure to register may result in your SMS being blocked by carriers.
Once you have completed the form, please ensure to rename the file by replacing "Customer" with your company's name; this helps ensure RingCentral knows who has uploaded the form.
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When you have completed the above step you can use the Secure Box Upload Link to upload/submit the completed form to RingCentral.
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| Noteinfo |
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SmartAdvocate will be able to complete the integration configuration once the abovementioned process mentioned above is completed. Please note that will be registration is required regardless of have Server or SaaS (Cloud) based Systems. |
Please perform this step if you have Server Based System
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.
Kindly have your IT Professional configure Port 443 (or Port 80) on your server https://smartadvocate.atlassian.net/l/c/BkHN739r
RingCentral texting configuration.
if you want to send text messages from company main number, we will need RingCentral JWT token from the user who selected as Auto - Receptionist, if not then JWT token should be generated in the account from where you want to send text messages.
After completion please provide JWT and phone number from where you want to send text messages.
Please email Implementation@SmartAdvocate.com once completed.Kindly send us your Ring Central credentials to complete the configuration. This will be your RingCentral Login, Password and Main Texting Number.
Open RingCentral developer console: https://developers.ringcentral.com/
Open Credentials settings:
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Click “Create JWT”
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Set this parameters:
Label – SmartAdvocate
Select environment– Production
What apps are permitted to use this credential? *
Select - Only specific apps of my choice
And set the value - xbVqYQqwSzK_HyJHTnxVwg. After that click on the button “Add App”
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Click on the button “Create JWT”
After that provide us JWT token
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If you will be texting from multiple texting numbers, we will need
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a list of all your user names, phone numbers
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and
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JWT for each of the texting numbers.
Here is an example of a RingCentral User Listing:
User | Phone |
Extension
JWT | |
Aaron | (555) 555-5551 |
101
ghmnghjmghjsdafsdfsdf21esda | |
Bill | (555) 555-5552 |
102
ghjfghjfghjgfhjTesdfs2323rxt124 | |
Cathy | (555) 555-5553 |
dshfgsdfgdsgsdffsdf22323sdfsd |
Text125
David | (555) 555-5554 |
104
dfgsdfgdsfsdfsdfsfd423423fsf | |
Freddy | (555) 555-5555 |
105
hfghfghfdsg3223dsfasdf | |
Ginger | (555) 555-5556 |
106
asdfasdfsadfdfgdfg32423sdf | |
Harrold | (555) 555-5557 |
107
Text1sadfasf23er23r29 | |
Igor | (555) 555-5558 |
108
Tedfsasdf23w43fsdfxt130 | |
Juvonn | (555) 555-5559 |
109
Tesdfasdfasdf2f3fesfxt131 | |
Kelly | (555) 555-5560 |
110
Texsdfasdfasdf23fsdft132 | |
Lorenzo | (555) 555-5561 |
111
asdfasdfasdf2323Text133 | |
Manny | (555) 555-5562 |
112
Text134
If you have a SaaS Cloud system we will need your RingCentral credentials as described above to complete the configuration.
When we begin to configure your integration, you will receive an email from RingCentral to verify your credentials using a security code. You will need to provide us the security code to complete the configuration.
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Texsdfasdfasef23234t134 |
Once your RingCentral integration has been configured, you will need to test the integration using the following instructions:
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