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Set the “Integration Enabled” parameter to True. 

Info

Latest RingCentral documentation indicates that their app now supports callto: link, so you might need to set the “Link …” parameter to callto:{0}

RingCentral Softphone

Note

This is an information about a third party software and it can be changed without SmartAdvocate being notified. URLs for software download might be out of date or there might be more recent version of the software available.

Warning

Check more recent instructions from RingCentral here:

https://support.ringcentral.com/ca/en/app/phone/desktop-web/using-click-to-dial-feature-ringcentral-app-desktop-web.html

https://support.ringcentral.com/article-v2/Phone-Desktop-Launch-Application-URL-Incoming-Call.html?brand=RC_US&product=RingCentral_Phone&language=en_US

If you have further questions about RingCentral directly, please contact:

Chip Ryan
Account Executive
Office (720) 500-5667
chip.ryan@ringcentral.com
Book a meeting - https://booking.chilipiper.com/book/me/chip-ryan

Jacob Balandra
ACCOUNT EXECUTIVE – SMB SALES UCAAS CAAS
Connect with me: +1-212-274-8211
jacob.balandra@ringcentral.com