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The Plugins directors will have several sub-directories:
\\[yourserver]\plugins\CaseMonitor - For Intake Users - Case Monitor Widget – new component that allows you to monitor automatically created cases that have not been personally handled by office staff yet i.e. cases that came in thru Chat, web, answering service. Widget is designed to stay in the corner of a computer monitor so it’s always visible so these types of cases do not fall thru the cracks. It will also display manually created cases that have no comments other than the first automatic case creation comment.
\\[yourserver]\plugins\ChromeSupport - For All Users -SmartAdvocate supports Google Chrome. Note that working with documents in Chrome requires two components: · Chrome Extension https://chrome.google.com/webstore/detail/sadocumentextension/ofcdbngfnpdlmdligcclbkihfbahdnph?hl=en-US · Document Launcher Application - SADocumentLauncher.exe , located on your server in the plugins directory. This will allow you to generate and open documents using Chrome instead of internet explorer.
\\[yourserver]\plugins\SAExcelTemplateEditor - For Administrative Users - Allows users to create templates in excel for document generation. This is an especially helpful tool when there is a need to work with formula calculations.
\\[yourserver]\plugins\SAOutlook - For All Users - Allows users to attach emails and files from outlook to cases within SmartAdvocate
\\[yourserver]\plugins\WordAddin (or WordTemplateAddin) - For Administrative Users - Allows users to create document templates in Word for document generation.
\\[yourserver]\plugins\WordMergeAddin
Further, the ChromeSupport sub-directory will have two files in that sub-directory; (1) Chrome Extension Link, and (2) SADocumentLauncher. The installation of the Chrome Extension and Document Launcher are required for you to be able to open documents while running SmartAdvocate in Google Chrome.
- For All Users- Allows users to merge documents from within SmartAdvocate.
\\[yourserver]\plugins\SAwebreg - There is also a registry file (SAregistry) that is located in the plugins directory. You will need to run this file on the workstation to edit and update the registry.
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Go to your server plugins directory and double click SAregistry
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User Account Control will open. Click Yes.
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Registry Editor will open. Click Yes.
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