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GetCallRoutingInfo
Simple interface to get call routing information based on the caller’s phone number.
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| Code Block | ||
|---|---|---|
| ||
{
"CaseID": 7,
"Phone": "1234",
"Email": "useremail@lawfirmdomain.com",
"Open": true,
"Retained": true,
"Status": "Presign - Making First Contact"
"Status date" : "12/24/2020"
} |
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GetCallRoutingInfoEx
Universal interface to get call routing information based on the caller’s phone number. Returns all cases associated with the phone number (caller). Within the case information returns all staff members assigned to the case.
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