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Igor Selizhuk

Igor Selizhuk

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Code Block
languagehtml
http://[SmartAdvocate Server]/SA/TopSearchResults.aspx?strOCA=All2&strColumnName=Phone&strPhone=[Phone Number]&strPosition=1

The following URL is an example: https://app.smartadvocate.com/SA/TopSearchResults.aspx?strOCA=All2&strColumnName=Phone&strPhone=5165551234&strPosition=1

app.smartadvocate.com is the address of the client’s server. It will be different for on-premise (server) SmartAdvocate installations. 5165551234 is the caller’s phone number.

If there is a single case match the Case Summary page for that case will be automatically shown. If there are multiple matches (multiple cases associated with the caller) the search results pages showing all matching cases will be displayed.

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