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| Code Block | ||
|---|---|---|
| ||
{
"CaseID": 7,
"Phones": [
{
"PhoneName": "Home Primary Phone",
"Phone": "4023205759",
"Primary": true,
"Text": false
},
{
"PhoneName": "Cell",
"Phone": "4025758268",
"Primary": false,
"Text": false
}
],
"CaseStatus": "LIT 03 - Lawsuit Served",
"DialerStatus": "Do not dial",
"Campaign": "Intake follow-up",
"Attempts": "1",
"DialDateTime": "2020-06-09T11:26:00",
"ZipCode": "11235"
} |
UpdateCaseStatus
Updated status for one or more cases.
Parameters
CaseID - SmartAdvocate case id
Status - New Dialer Status to be set (To Dial/In the Dialer/Do not Dial). Can be empty, in which case the status will not be updated.
NextCall - date/time of the next call. Should be used in conjunction with “To Dial” dialer status. For “In the Dialer” and “Do not Dial” current date/time should be used.
Attempts - Attempts count. Updates Attempts status in SmartAdvocate.
| Code Block | ||
|---|---|---|
| ||
{
"Cases":[
{
"CaseID":515512,
"Status":"to dial",
"NextCall":"2020-05-06T09:00:00",
"Attempts":1
}
]
} |
AddCaseNote
Adds a note to a case.
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