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https://www.ringcentral.com/

Overview

SmartAdvocate has a mechanism for click-to-dial integration.  It can also accept the phone number in the URL to do a screen-pop.

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http://www.ringcentral.com/office/features/desktop-apps/overview.html

SmartAdvocate Configuration

In SmartAdvocate under Admin->System Parameters find “Phone System Integration” group.

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Set the “Integration Enabled” parameter to True. 

RingCentral Softphone

Note

This is an information about a third party software and it can be changed without SmartAdvocate being notified. URLs for software download might be our of date or there might be more recent version of the software available.

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