These are the most interesting updates from the latest release of SmartAdvocate.
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AI Document Summary (
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Monthly Cost)
AI integration allows creation of document summaries, translations, etc.
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AI Prompts for document manipulation can be configured in the Picklist Maintenance.
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System parameters allow to fine-tune AI, including ability to control if users can update prompts.
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AI Voice File Transcription (Monthly Cost)
AI can also be used to transcribe audio files (voice messages, call recordings, etc.)
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AI Email/Note/Text Rewrite (
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Monthly Cost)
AI Prompts for text rewrite can be configured in the Picklist Maintenance.
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Internal Messaging
New built-in internal messaging has a functionality similar to email, but it is internal to SmartAdvocate. The notifications about new messages appear instantly in the top right corner. Internal messages can be case related or non case related.
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