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| PLEASE NOTE CHANGES TO THE RINGCENTRAL INTEGRATION - SEE INFORMATION BELOW
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Mobile carriers implemented a new registration requirement to help verify messaging traffic from business phone numbers. These requirements apply to all RingCentral customers sending SMS from long code numbers, regardless of country and use case. See additional formation on How to enable SMS and campaign registration |
To enable the SMS, kindly register the company first to the TCR using this link https://www.ringcentral.com/tcr the TCR via the SMS Campaign Registration Page or you can download the PDF form by clicking the following link Download via TCR Brand and Campaign Registration PDF Form
Download TCR Brand and Campaign Registration PDF Form
Please make sure to do this, as Carriers are now requiring everyone to ensure we (RingCentral) are compliant with their guidelines and help identify real businesses, and cut down on spam. Failure to register may result in your SMS being blocked by carriers.
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Once you have completed the form, please ensure to rename the file by replacing "Customer" with your company's name; this helps ensure
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RingCentral knows who has uploaded the form.
Once you have completed the TCR Brand and Campaign Registration PDF Form you will save the form to your computer rename the file and replace the “CUSTOMER” with your Company Name.
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When you have completed the above step you can use the Secure Box Upload Link to upload/submit the completed form . to RingCentral.
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SmartAdvocate will be able to complete the integration configuration once the abovementioned process is completed. Please note that will be required regardless of have Server or SaaS (Cloud) based Systems. |
Server Based System - please perform the following configuration
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