...
Cases Array
CaseID - Id of the caller’s case.
Open - Case Open/Closed indicator.
Retained - Indicates if case has been retained.
Status - Case Status
Status Date - Date when status was set.
Staff Array
Name - Name of the staff member
Phone - Phone number/extension of the staff member.
Email - Email of the staff member.
Role - Case Role of the staff member.
| Code Block | ||
|---|---|---|
| ||
[
{
"Staff": [],
"CaseID": 518256,
"Open": true,
"Retained": false,
"Status": ""
},
{
"Staff": [
{
"Name": "Altman, Keith",
"Email": "useremail@lawfirmdomain.com",
"Role": "Managing Attorney"
},
{
"Name": "Kolosova, Lana",
"Phone": "30",
"Email": "staffemail@lawfirmdomain.com",
"Role": "Paralegal"
}
],
"CaseID": 292605,
"Open": true,
"Retained": true,
"Status": "Case Settled - Awaiting Collection",
"StatusDate": "2019-12-10T10:09:00"
}
] |
CheckPhoneNumber
Interface to check if caller’s number is present in SmartAdvocate.
...